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Frequently Asked Questions
Can I book a once off clean or do you offer recurring services?
Both options are available. You can schedule a one-time clean or set up a recurring plan for weekly, bi-weekly, or monthly services.
Call: 0400914229
Email: spotlesshomesvic@gmail.com
What makes your service stand out?
We’re fully insured, police-checked, ABN registered, and proudly local — delivering professionalism and care on every job, big or small.
✅ Police checked & WWCC Team members available
✅ Fully Insured
✅ ABN registered
✅ NDIS-approved team members available
✅ Registered TAC providers available
✅ Reliable, professional service
✅ Customised cleaning to suit your schedule and needs.
Call: 0400914229
Email: spotlesshomesvic@gmail.com
How do I know what’s included in each package?
Our cleaning packages are designed based on valuable feedback from our clients. You can refer to our website for an overview of each package. In addition, we’ll confirm exactly what areas will be cleaned in your e-message or email confirmation, so you’ll always know what to expect before the job begins
Call: 0400914229
Email: spotlesshomesvic@gmail.com
How do I pay for the service?
Payment is simple and convenient — you’ll receive an invoice after the job is completed, which can be paid directly through the details provided.
Call: 0400914229
Email: spotlesshomesvic@gmail.com
Will the cleaners bring their own supplies and equipment?
Absolutely. Our team comes fully equipped with professional-grade cleaning products and tools, so you don’t need to worry about a thing.
Call: 0400914229
Email: spotlesshomesvic@gmail.com
Is my home too messy?
No! The truth is, homes get messy because life is busy!
You’re certainly not alone in this!
Call: 0400914229
Email: spotlesshomesvic@gmail.com
How experienced is your team?
We have decades of hands-on experience in the cleaning industry, ensuring reliable, thorough, and consistent service for all our clients.
Call: 0400914229
Email: spotlesshomesvic@gmail.com
How many cleaners are on your team?
Our core team consists of two dedicated cleaners, with an additional two team members available to step in whenever extra support is needed.
Call: 0400914229
Email: spotlesshomesvic@gmail.com