Privacy Policy

Spotless Homes

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At Spotless Homes, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth).

 

What Information We Collect

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We may collect the following types of personal information when you contact us, use our services, or visit our website:

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• Name

• Address

• Email address

• Phone number

• Service details (e.g. property type, requested services)

• Any other information you voluntarily provide

 

How We Use Your Information

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We use your information to:

• Provide our cleaning, garden, and home maintenance services

• Communicate with you about bookings or enquiries

• Send invoices, quotes, or service reminders

• Comply with legal obligations

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We only collect personal information that is reasonably necessary to conduct our business and deliver high-quality services.

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How We Store & Protect Your Information

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Your personal information is stored securely, either digitally (with password-protected systems) or physically (if applicable). We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access or disclosure.

 

Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share it with:

• Trusted third parties (e.g. accounting, booking systems, subcontractors) solely for business-related services

• Legal authorities if required by law

 

Any third parties we work with are required to protect your personal information in accordance with Australian privacy laws.

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Cookies & Website Use

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Our website may use cookies or similar tools to improve your experience. You can disable cookies in your browser settings at any time.